Banking on Alternatives: Understanding the Suspension of Wise and Others by the Bank of Ghana

In a recent move that has sent ripples through the international money transfer landscape, the Bank of Ghana (BoG) has suspended several prominent players, including Wise, Zeepay, and others. This suspension, driven by alleged violations of regulatory frameworks, has implications not only for the companies involved but also for customers who rely on these services for seamless cross-border transactions. In this piece, we delve into the reasons behind the suspension, its implications for customers, and explore the alternative channels available for international money transfers.

The Regulatory Landscape: Rule Violations and Enforcement

The suspension, as articulated by the BoG, is rooted in the enforcement of the Payment Systems and Services Act, 2019 (Act 987). This legislation regulates payment services in Ghana, and the BoG contends that Wise and its counterparts are operating without the necessary licenses or authorization to function as electronic money issuers or payment service providers in the country.


Furthermore, the BoG alleges violations of the Foreign Exchange Act, 2006 (Act 723), citing the prohibition of the use of foreign currency as a medium of exchange within Ghana. This dual regulatory breach has prompted the BoG to take decisive action, suspending the operations of Wise, Zeepay, and other international money transfer entities.

Implications for Customers: Navigating the Disruption

For customers accustomed to the convenience of using Wise and other suspended platforms, the impact is significant. The suspension means that these customers are temporarily barred from utilizing these services for sending or receiving money in Ghana. Recognizing the potential disruption, the BoG has advised affected customers to explore alternative channels that comply with regulatory standards.


Alternatives Available: Diversifying the Cross-Border Landscape

Customers seeking alternatives in the wake of the suspension have several viable options:

  1. Bank Transfers: Utilize traditional bank transfers, including wire transfers and SWIFT transfers, for secure and regulated international transactions.
  2. Remittance Companies: Explore other established remittance companies such as Western Union, MoneyGram, Ria, WorldRemit, or Xpress Money. These companies offer a variety of options, including cash pick-up and bank deposits.
  3. Mobile Money Operators: Leverage the services of licensed mobile money operators that adhere to BoG regulations, providing a digital and accessible avenue for cross-border transactions.

While these alternatives may require a shift in approach, they offer the assurance of regulatory compliance and continued reliability in facilitating international money transfers.

Conclusion: Adapting to Regulatory Realities

The suspension of Wise and other international money transfer companies by the Bank of Ghana serves as a reminder of the critical role regulatory compliance plays in the financial landscape. As customers navigate this temporary disruption, exploring alternative channels ensures the continuity of cross-border transactions within the bounds of established regulations. The financial ecosystem is ever-evolving, and as regulatory bodies enforce standards, adaptability becomes key for both service providers and consumers alike.